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The importance of reviews
The importance of reviews
Reviews can make or break a business, especially a small business. How many times have you seen someone have a less than ideal experience with a business, share that experience on social media and the next thing you know, everyone is jumping on the band wagon, heading to that business’s Facebook page and writing scathing reviews, whether they’ve had anything to do with the business or not? I’ve seen it more times that I care to recall.